James Byford, an original Freerange consultant and collaborator

Archive for January 9th, 2007

Boutique generation – very freerange

In Uncategorized on January 9, 2007 at 10:50 pm

Tara Hunt of HorsePigCow recently posted a great piece on the Boutique Generation. It contains some good insights and fits neatly with my emerging freerange philosophy:

You may be a member of the Boutique Generation if you:

  • Enjoy shopping at your local pharmacy, grocer, clothing store where you know the owners and feel yourself going out of your way to give them business even if their prices are higher because you prefer to have the personalized service over cost reduction
  • Enjoy shopping at specialty stores, like Cheese Emporiums, Perfumeries, Tea Shops, Sephora (drooool), etc. that carry a single, narrow type of product
  • Will not pay much attention to the prices at these stores because the experience is worth it
  • You were influenced to shop at the specialty stores as well as the local boutiques and shops mostly because a friend told you his/her experience with them
  • You are starting to demand the same great experience from your online browsing. You prefer better designs, smoother UI, simple, streamlined checkout, some level of personalized service (ie. Oddica does a great job of this with their amazing packaging and ‘extras’), or at least a community where you feel you ‘belong’ (ie. Threadless) and you don’t mind paying for it as well.
  • Prefer smaller restaurants that have a beautifully detailed menu who serve interesting wine pairings, have ’stories’ for each dish and are a locals best kept secret (said restaurants don’t have to be pricey, but aren’t really a bargain).
  • The service is personal and you can’t have dinner there in under 2 hours
  • Like to wear fashions by local designers, buy vintage pieces and buy clothing and jewelry when you travel that nobody else will have, but you always have a story for
  • Will travel way far out of your way for a special cup of coffee, tea or mixed drink and make certain you introduce good friends to the treat of the experience
  • Love farmers markets and prefer organic markets when the choice is presented
  • Pride yourself in being able to give these ‘insider tidbits’ to others and connect to fellow customers when immersed in the experience
  • Whilst I’m not that much of a shopper I agree with all of this and much of my personal aversion to many big brands like Starbucks, Tescos etc is because they’ve ripped the heart out of many towns and cities in the UK and stifled experience by enforcing sanitised, standardised products. Fortunately Brighton presents its residents and visitors with plenty of independent choice. Long may it continue. Reminds me I must add some more independent Brighton cafes to the excellent Delocator directory.

    How much excitement in one day?

    In Uncategorized on January 9, 2007 at 9:59 pm

    I switched to football on BBC after checking out the reaction to the iPhone on Digg and caught the last half hour of the Liverpool v Arsenal Carling Cup quarter final. Blimey – what a match! It was already 5-1 Arsenal and ended up at 6-3 with Baptista, on loan from Real Madrid hitting four.

    What to me sounded like one of the most exciting matches of the season for a neutral fan, was unfortunately subject to Mark Lawrenson’s abysmal co-commentary. He really adds nothing other than negativity when a celebration of Arsenal’s attacking flair was in order. I sincerely hope that BBC’s openness to user-generated content extends as far as inviting knowledgeable and genuine fans to support or replace their commentary teams in the future. Hopefully we’re not too far away from user-generated live audio over the web which will allow the likes me and my father who has a similar disdain for Alan Green, Lawro and the rest to choose our commentators, or do it ourselves.

    iPhone – yes please

    In Uncategorized on January 9, 2007 at 9:50 pm

    The buzz about The Steve’s Macworld keynote today had me on tenterhooks all day. Rumours about the unveiling of the iPhone and Apple TV were proved to be right. I’ve been watching the rumours on Digg for months and most of the reported patents have turned out to be true. It was also interesting to see the company ditch the “computer” from their name – very astute move in branding terms. Really sums up how far ahead of the game they are. I shall no doubt acquire an iPhone when they’re released in Quarter 4 this year in Europe as the user interface alone looks like a joyful thing. Hopefully by then they’ll be more memory available than the 4/8gb versions that will launch in June this year after FCC clearance.

    I managed to catch most of it near-live via MacRumorslive.com which provided a great example of how to report an event near-live. It had me hooked to the point where Flo got much longer to play in the bath than usual whilst I checked out every photo. A very simple interface with a count-down in seconds to the next update made the theatre all the more exciting.